CLIENTS AND RESULTS
Tor Dahl & Associates has worked with over 400 companies to improve
their performance and productivity. Below are a few selected "case studies".
ICI Polyester (Now part of DuPont)
How this major polyester films producer achieved a greater market share and improved
overall financial performance.
The project also led to a knowledge transfer and the formation
of an internal High Performance Team within ICI.
Regence Blue Shield
How this major health insurer in the state of Washington accomplished remarkable results in
customer retention, growth, and claims processing capabilities.
AT&T 800 Toll-Free Service
How the maintenance organization within AT&T's 800 services
created a breakthrough in the "Marketing War of the
Century" between AT&T, MCI and Sprint.
Independent School District 112 in Minnesota
How the quality of public education in this school district improved dramatically
by involving all stakeholders in a major cooperative effort.
NSP - Electric Utility
How significant savings were accomplished
by improving customer service and productivity in three capital intensive areas:
transportation, inventory and purchasing.
The Regional Hospital in Rogaland, Norway
How the hospital became much more focused on the needs of the patients
while reducing staff turnover and increasing revenues
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