THOUGHTS ON PRODUCTIVITY
By Tor Dahl
Volume 1, Issue 1 February 2004
Link to TDA Newletters on the Web
HOW TO CREATE HIGH PAYING AMERICAN JOBS
At the 2004 World Economic Forum in Davos, Switzerland, the theme was “Partnering for Security and Prosperity”.It is almost as if it were a meeting of the World Confederation of Productivity Science. Our motto is “Peace and Prosperity Through Productivity”. Prosperity is indeed the consequence of rising productivity. There is no other way for wealth to increase.
Peace and Security requires more: A psychosocial framework of freedom, justice and, yes, security. When there is repression and no freedom, injustice and absence for the rule of law, and fear, rather than safety, peace can not take hold. War and conflicts are bound to happen.
Much attention was devoted to China at the meeting in Davos. China gets blamed for putting Americans out of work, holding down the yuan below its “fair value”, and diverting American capital to invest in China rather than in the United States.
Truth be told Chinese investment in the U.S. (mainly Treasury Bonds and other secure paper) exceeds that of the U.S. investment in China. The outsourcing of jobs to China has actually lifted productivity in the U.S. And as for the value of the dollar, it is largely set by the monetary and fiscal policies of the US, and by the resulting trade deficit and government deficit. China’s total exports to the U.S. are less than 2% o U.S. GDP and a large part of it comes from, or goes to, U.S. companies deeply dependent upon China’s cheap labor costs. The result has been lower inflation in the US, and a reallocation of resources by U.S. companies.
Where are US companies investing?
Primarily in new technology, and much of it in information technology.
Will this create another bubble? No. Why?
Because investment in information technology is now done primarily for improving the bottom line. That is the ONLY reason why U.S. CEOs will invest – not for speed, or for being up to date - but for profit. And as the February 9th issue of Business Week points out: “…companies have learned that information technology isn’t a silver bullet. New information technology must be combined with organizational change to achieve real productivity gains.”
Systems that put every company in the same data collection and operating mode do not create any competitive advantage for any one company. Systems that are flexible, secure and adapted for each company’s special needs, will be the future of information technology. And as the needs change, so must the information technology system.
And that brings me to the issue of productivity being the only way to create wealth.
In a recent study that will be published in June, we were able to pinpoint the main reason for the “jobless recovery” in the U.S.
It followed from the dramatic cost cutting of U.S. companies during, and following, the 8-month recession of 2001. One company’s cost is another company’s revenue. The cost cutting companies had, on the average, lower productivity improvement than the U.S. business sector, and lower profits and growth as well. From 1998 through 2002, employment in those companies decreased by about 2%, while the U.S. labor force expanded by 1.2%.
The most productive companies, however, had higher profits, higher growth, and they increased employment by 34% over the same 5-year period!
The myth that productivity destroys jobs is effectively demolished by this study. It is lack of productivity that destroys jobs.
What characterized the most productive companies?
They shared one key common characteristic: They strove for, and achieved, earned monopoly advantages! They offered something no other company could offer.
And that is what should determine where U.S. investment should go. The U.S. must invest in performance, in innovation, in high value-added activities, where the return beats low cost labor everywhere.
If certain tasks can be performed more cheaply and more effectively elsewhere, they should be performed elsewhere! A company should invest in what it can do better than anyone else. And, THAT is what would save, and CREATE, high paying American jobs.
When new technology was embraced by farming, no one bemoaned the loss of millions of backbreaking jobs that allowed freed people to build an industrial superpower that created unimaginable prosperity for the U.S.
The U.S. is poised for another turn of the upward spiral. This time,
the whole world is helping - China, India, Mexico, and other nations
are taking over tasks that will lift them as surely as they will
lift the U.S. It is the greatest anti-poverty program the world has
ever seen. The driver of this transformation is productivity –
finally coming into its own, and finally addressing the problems
most challenging in every economy: inflation, unemployment, and
growth.
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When Did Your Neck Hairs Rise During a Moment of Peak Performance?
“You come to the performance. At 8:00 it starts. And you are silent.
You look at your orchestra or opera performers. Even in the darkness, they watch your eyes.
You move your hands and the music begins and, once in a great while, you deliver something that they cannot explain or will explain in different ways – a truly world –class performance.
It is these moments that connect us human beings with the gods.
It is magic.” -Valery Gergiev, Artistic Director and Principal Conductor
Kirov Ballet & Opera Theatre
(Reprinted with permission from The Keys to Breakthrough Performance, © The Performance Group)
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Inside This Issue |
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How to Create High Paying American Jobs |
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Continuation of article |
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Calendar of Events: “LUNCH AND LEARN” SERIES March 18, 2004 TDA Offices featuring Tor Dahl, catered lunch Contact Information for TDA: (651) 429-3112
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Calendar of Events
Come Join us!
“Lunch & learn”
Informative mini-
seminar including
lunch
Place: TDA Offices
(see address to right)
Date: Thursday, March 18, 2004
Time: 11:30 – 1:30
Tor will discuss his latest research (it will be published June 2004) showing that “High Performing” companies yield greater earnings than companies using Six Sigma and will show you how your company can become a High Performing company.
Lunch will be catered.
Cost: $100 per person
(Contact us for a group rate for 2 or more from the same company)
RSVP
to Amy Thering by March 16
(651) 429-3112 or email amy@tordahl.com
Tor Dahl Bio

TOR DAHL & ASSOCIATES is located at:
2202 Fifth St., Suite 1240
White Bear Lake, MN 55110
(651) 653-4944
fax (651) 429-7951
email: info@tordahl.com
Visit our website at www.tordahl.com
Tor Dahl, Chairman Emeritus of the World Confederation of Productivity Science (WCPS), is
considered a world leader in Productivity Science. He has delivered the keynote address at four of the last five World Productivity Congresses. Over decades of research, Tor Dahl has pioneered a unique productivity strategy. It creates a culture of performance improvement throughout a company. This produces dramatic improvements in bottom line results.
Tor is a Fulbright Scholar in Economics, a faculty member at the University of Minnesota and CEO of Tor Dahl & Associates (TDA).
Since 1974, TDA, a research-based consulting firm, has conducted more than 400 successful performance improvement projects and has published over 300 papers and research reports.
Tor’s extensive accomplishments span industry, healthcare and governments worldwide.

1 Nussbaum, Bruce: Harmony and Belly Dancing at Davos, Business Week, February 9, 2004, p.38